Frequently Asked Questions

Is Emote Therapy Secure?

Yes, All records of conversations are encrypted end to end, and stored on a secure HIPAA complaint system. All payments are processed through Stripe, which is a highly secure state of the art financial system.

Who are your therapists and how qualified are they?

All Emote therapists are licensed by the state in which they provide therapy. Each therapist is screened before entering the Emote platform to make sure they are in good standing, and carefully onboarded onto our platform.  There are many different licenses that allow qualified individuals to practice various forms of mental health therapies.

License requirements vary from state to state, and often require a combination of educational, and post-educational residency requirements.  In addition most states require that a post-educational residency include weekly supervision with qualified licensed professionals.  Many states also require taking and passing an examination.

You can read more about therapist licensing, and the different types of licenses by clicking here.

How much does it cost?

There are a variety of options for therapy. All of our therapists are licensed in their state.  You can purchase a text-only subscription, and/or add video sessions for an additional fee.  Pricing is as follows:

  • Interactive Text Based Therapy  – $49 per week
  • 30 Minute Live Therapist Video Session – $39
  • 60 Minute Live Therapist Video Session – $74

Do you take insurance?

Services offered by Emote Therapists are generally not covered by private health insurance, Medicare, or Medicaid. However, most insurance does not typically cover the entire cost of therapy. In general, we find that when you factor in co-pays, time, and cost of travel to see a therapist in office, our prices are comparable.

I’m a therapist. How do I join Emote?

Please visit our Therapists page by clicking here.

Will Emote therapy work for me?

Countless studies have shown that online therapy is just as effective and office-based therapy. When you factor in the impact of missed appointments and scheduling issues with office-based therapy, healing can actually occur more quickly. Emote allows you to connect to a therapist when you need it most.

What technology do I need to use Emote?

All you need is your smartphone, tablet, PC or Mac. Emote is available as an iOS or Android app or through any internet browser.

Still have questions? Contact us.